General Policies

  • Tobacco Plus, Inc. does not sell products to anyone under the age of 21.

  • Tobacco Plus, Inc. does not ship products to South Dakota and Utah.

  • Shipping delivery times are estimates and are not guaranteed unless otherwise noted.

  • Certain items, such as over-sized merchandise, may require additional shipping charges.

  • Any such charges will be noted during the checkout process prior to submitting your order.

Shipping Order Cutoff Time

All in-stock orders received by 3PM EST, will ship same day via FEDEX ground.

Returns and Exchanges

No returns. Exchanges only.

Exchanges require cigar boxes to be unopened and must be requested via phone or email within 3 business days of receiving your order. Shipping charges for exchanges are not covered.

Tracking My Order

You can check shipment status by using your tracking number from every order.

Orders ship from Madison, IL.State Restrictions

California

While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to: 

• Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment
• Obtain the signature of a person 21 years of age or order before completing the delivery

Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.

Connecticut

Due to Connecticut State Regulations, we do not ship the following products to Connecticut addresses:

• Small Cigars (Weighing 3lb per 1000 or less)

Delaware

While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to:

• Receive and store age verification documents in order to sell a tobacco product to you. Obtain the signature of a person 21 years of age or order before completing the delivery. Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to Delaware.

Maine

Due to Maine State Regulations, we do not ship the following products to Maine addresses:

• Cigars with Homogenized/HTL Wrappers
• Small Cigars (Weighing 3lb per 1000 or less)
• Pipe Tobacco

Maryland

Due to Maryland State Regulations, we do not ship the following products to Maryland addresses:
• Cigars with Homogenized/HTL Wrappers
• Small Cigars (Weighing 3lb per 1000 or less)
• Pipe Tobacco

Massachusetts

Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.

Montana

Due to Montana State Regulations, we do not ship the following products to Montana addresses:

• Filtered Cigars

Pennsylvania

Due to Pennsylvania State Regulations, we do not ship the following products to Pennsylvania addresses:

• Small Cigars (Weighing 4lb per 1000 or less) in carton packs, containing 20 to 25 sticks per pack.

South Dakota

Due to South Dakota State Regulations, we do not ship any products to South Dakota addresses.

Utah 

Due to Utah State Regulations, we do not ship any products to Utah addresses.

Vermont

Due to Vermont State Regulations, we do not ship the following products to Vermont addresses:

• Small Cigars (Weighing 4.5lb per 1000 or less)

Washington

Due to Washington State regulations, we cannot ship the following products to Washington addresses:

• Small Cigars (Weighing 3lb per 1000 or less)
• Pipe Tobacco